Privacy Policy – Corval Valuations
Effective Date: November 2025
1. Introduction
Corval Valuations (Pty) Ltd (“Corval Valuations”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect the personal data you provide when using www.corval.co.za or engaging with our services.
We comply with the Protection of Personal Information Act (POPIA) and other relevant South African data-protection laws.
2. Information We Collect
We may collect and process the following personal information:
-
Contact details: Name, email address, phone number, company name (if applicable).
-
Property details: Information you provide related to a valuation enquiry or report.
-
Communication data: Records of correspondence, emails, or messages exchanged with us.
-
Website usage data: Anonymous information such as IP address, browser type, and pages visited (collected via cookies and analytics tools).
We only collect personal information necessary to provide valuation and related services.
3. How We Use Your Information
Your personal data may be used to:
-
Respond to your enquiries or requests for valuations.
-
Prepare, deliver, and manage valuation reports or service agreements.
-
Communicate important updates, notices, or administrative information.
-
Improve our website, client experience, and internal record keeping.
-
Comply with legal, regulatory, or professional obligations.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Storage and Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure.
Information is stored securely on encrypted systems, and access is restricted to authorised personnel only.
5. Data Retention
We retain personal information only for as long as it is necessary to fulfil the purpose for which it was collected or as required by law and professional valuation record-keeping standards.
6. Sharing of Information
We may share your data only in the following limited circumstances:
-
With professional valuers or consultants engaged in completing your valuation instruction.
-
With legal or regulatory authorities if required by law or to comply with SACPVP obligations.
-
With trusted third-party service providers who assist in our business operations (e.g., secure email or data hosting), subject to confidentiality agreements.
7. Your Rights
Under POPIA, you have the right to:
-
Access your personal information held by us.
-
Request correction or deletion of inaccurate or outdated data.
-
Withdraw consent for processing (where applicable).
-
Lodge a complaint with the Information Regulator if you believe your rights have been infringed.
To exercise these rights, please contact us using the details below.
8. Cookies and Website Tracking
Our website may use cookies or analytics tools to enhance your browsing experience and analyse traffic patterns.
You can disable cookies in your browser settings, but some website features may not function properly as a result.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legislation or company practices. The latest version will always be available on our website.
10. Contact Information
For any privacy related queries or requests, please contact:
📞 +27 (0)71 005 9843